Marketing the Experience
Speaker: Mel Lester – The Business Edge
Favorite Quote from the Session:
“Marketing should be centered on providing value to potential clients, not inward focused or ‘selling'”
Key Takeaways
- Focus on the client, not yourself
- Our goal should be to make every encounter with a client or potential client a positive experience
- Service is delivering great experiences to the client
- The best way to sell is to serve
- Marketing should be centered on providing value to potential clients
- Don’t underestimate the impact of “service centered” marketing
- Service centered selling is focusing on providing value to the client before they ever hire you
- Time is your client’s most precious resource, don’t waste it!
- Bring something of value to every meeting (including sales meeting) with a existing or potential client
- Demonstrate your service, don’t just sell your service